Following the operational indications of the Italian Institute of Health and the World Health Organization, and in close collaboration with the most famous virologists of the University of Padua and our medical staff, we have taken measures and adopted sanitation measures and protocols to protect our guests’ safety in every moment of their stay to ensure them serene holidays.
A serene and thoughtless atmosphere
A "Safe Welcome" sanitation protocol has been developed in collaboration with Federalberghi, which provides for the use of specific and certified products for all common areas and rooms of the hotel.
The common areas are equipped with sanitizing hand gel dispensers.
The restaurant: it will be possible to enjoy our renowned cuisine with even more attentive service because we will serve à la carte meals at your table; in our large dining room, you will be even more comfortable and the spacing of the tables will allow you to enjoy our excellent cuisine undisturbed.
The swimming-pools are a safe place for relaxation. The chlorine that has always been present in our pools, combined with the temperature of the thermal water, ensures that the virus doesn’t survive nor spread in the water.
The staff: a training program has been defined for all the staff to apply all the prevention and protection measures for both their safety and the Guests’.
Cancellation policy: it is possible to book without paying any deposit; we offer all guests flexible cancellation conditions, with the possibility of canceling the reservation free of charge, even at short notice up to 48 hours before arrival.